1. Acceptance
By downloading, installing or using Pliego Mail (hereafter, "the app", "the service" or "Pliego Mail"), you agree to be bound by these Terms of Service (hereafter, the "Terms") and by the Privacy Policy, which together form a legally binding agreement between you (the "user") and the developer of Pliego Mail (hereafter, "we").
If you do not accept these Terms in full, you must uninstall the app and refrain from using it.
2. Service description
Pliego Mail is a native email client for iPhone that lets the user:
- Connect and manage one or more email accounts under the IMAP/SMTP protocols, as well as Google (Gmail) accounts via the official OAuth flow.
- Read, compose, send, organize, archive and delete email messages.
- Access complementary features such as filtering rules, signatures, vacation responder, search, optional AI assistant and smart categorization.
Pliego Mail is a client application: it acts as the interface between your device and your email provider's servers. We do not provide email hosting services, nor do we store your email on our own servers. The availability and retention of your email depend solely on your provider (Google, your IMAP server, etc.).
3. Accounts and credentials
To use the app you need to configure at least one valid email account. You are solely responsible for:
- The accuracy of the configuration data (server, ports, credentials).
- The custody and confidentiality of your passwords and tokens.
- Keeping your device secure (iOS passcode/biometrics enabled, operating system up to date).
- Compliance with the terms of service of your email provider.
Pliego Mail stores your credentials in the iOS Keychain, encrypted by the operating system. We have no access nor any technical ability to recover your passwords if you lose them — you must reset them with your provider.
4. Acceptable use
You agree to use Pliego Mail only for lawful purposes. In particular, you will not:
- Send spam, unsolicited bulk messages, phishing, malware or any communication that violates applicable law or your email provider's terms.
- Use the app to harass, threaten, impersonate or defame third parties.
- Reverse engineer, decompile, modify or create derivative works of the app, except to the extent expressly allowed by applicable law.
- Circumvent or attempt to circumvent the security measures of the app, of iOS or of connected email providers.
- Use the app in a way that may damage, overload or impair the operation of third-party servers (for example, attempting to bypass Gmail rate limits via client manipulation).
- Use the app in safety-critical infrastructure, medical, industrial or transportation systems for which the app has not been designed or certified.
Breach of this section may result in immediate suspension of the right to use the app, without prejudice to any legal action that may apply.
5. Third-party services
Pliego Mail interoperates with services provided by third parties (Google, your IMAP provider, Apple Intelligence, OpenAI, Anthropic, Google Gemini, Gravatar, DuckDuckGo Icons). Use of each of those services is subject to their respective terms and privacy policies. Pliego Mail is not responsible for the availability, accuracy, content or privacy practices of those third parties.
When you connect a Google account, you authorize Pliego Mail to access your account with the permissions shown in the OAuth consent screen, and you accept the Google Terms.
6. Intellectual property
Pliego Mail, including its source code, design, trademarks, logos, copy and iconography, is the property of the developer and is protected by national and international intellectual and industrial property law.
We grant you a personal, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the app on iOS devices owned by or under your control, in accordance with these Terms and the Apple App Store usage rules.
Email messages, contacts, attachments and other content you access through the app remain the property of you or their respective owners. Pliego Mail claims no rights over that content.
7. Warranties and disclaimer
The app is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by applicable law, we disclaim any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, freedom from errors, non-infringement of third-party rights, or uninterrupted security.
We do not warrant that:
- The app will be free of errors or interruptions.
- Your email provider's servers will always be available or respond correctly.
- Sent or scheduled emails will always be delivered at the expected time (delivery depends on the network, the SMTP server and the receivers).
- The AI assistant will produce accurate, complete or fit-for-purpose results. Outputs generated by language models must be reviewed before being sent or treated as final.
Notwithstanding the above, the consumer's statutory rights under consumer protection law remain unaffected.
8. Limitation of liability
To the maximum extent permitted by law, we shall not be liable to the user for any indirect, incidental, consequential, special, exemplary or punitive damages, nor for loss of data, profits, business opportunities, goodwill or reputation, arising from or related to use or inability to use the app.
In no event shall our aggregate liability for all claims arising from or related to the app exceed the amount the user has paid for its use (if any) in the 12 months preceding the event giving rise to the claim, or EUR 50 if the app is distributed free of charge.
The limitations in this section do not apply to: (a) liability for wilful misconduct or gross negligence; (b) death or personal injury caused by our negligence; (c) any other liability that cannot be excluded or limited by applicable law.
9. Indemnity
The user agrees to hold us harmless against any claim, demand, damage, loss, expense or cost (including reasonable attorney fees) arising from:
- The user's use of the app in breach of these Terms.
- The content of emails sent by the user through the app.
- The user's infringement of third-party rights.
- The user's breach of applicable laws or of their email provider's terms.
10. Termination
You may stop using the app at any time by uninstalling it. On uninstall, iOS deletes all locally associated data.
We reserve the right to suspend or terminate your access to the app, to any specific feature, or to the service as a whole, at any time, with or without cause, especially if you breach these Terms.
Clauses that by their nature must survive termination (intellectual property, warranty disclaimer, limitation of liability, indemnity, governing law) shall remain in force after termination.
11. Changes to these terms
We may modify these Terms at any time to reflect changes in the app, in the law or in our practices. When the changes are material, we will notify you with reasonable advance notice through the app, by email to the primary configured account, or by posting a prominent notice at pliegomail.com.
Continued use of the app after the new Terms take effect constitutes your acceptance of them. If you do not agree, you must stop using the app and uninstall it.
12. Governing law and jurisdiction
These Terms are governed by the law of Spain. Any dispute arising from or related to the app or to these Terms shall be submitted to the Courts of the consumer user's domicile, or, if the user is not a consumer, to the Courts of the developer's domicile.
The above is without prejudice to the mandatory rights of the consumer user under the consumer protection legislation of their habitual country of residence.
13. Contact
For any question or notice related to these Terms:
- Email: [email protected]
- Web: pliegomail.com